Questions on How to Hire
How long can we hire the items for?
Hire period is usually 48 hours. For an event on a Saturday we can deliver on the Friday and collect on the Sunday. We are happy to discuss a longer hire if required
Is there a minimum spend?
No! there is no minimum order value
Do you deliver?
Yes, we will deliver items for free within the central Wellington area on orders over $70. We can also deliver on smaller orders or to the wider area, including Kapiti and Wairarapa, for a delivery fee.
How much will it cost for delivery?
Delivery costs vary and is based on mileage.  We can provide a delivery estimate at the time of quoting.
Can I pick up items?
Yes, absolutely. This can be a convenient and cost-effective option!
How do we pay?
Payment is required by bank transfer – account details will be provided at the bottom of your invoice.
What are your payment conditions?
A 25% deposit is required at the time of booking.  This is a non-refundable deposit.  The balance is due to be paid 2 weeks before the event.
What happens if I break, damage or lose an item?
The cost to replace the item will be calculated and taken out of your bond any damage in excess of the bond will be charged to the hirer.
Do I need to pay bond?
Yes, there is a bond which is due 2 weeks before hire. We will refund the bond back into your account once the items have been returned